Who this is for: Companies evaluating development agencies for a software project.

Understanding before quoting

Good partners ask about your process, users and goals before giving a price. Instant quotes for complex software are a warning sign.

Clear process and communication

Ask how they plan, how often you'll see progress and who your point of contact is.

Ownership and documentation

Confirm in writing that you'll own the source code and receive documentation.

Security and quality practices

Ask about access control, testing, backups and how they handle credentials.

Support after launch

Software needs maintenance. Clarify response times and costs for updates and fixes.

Start small

A small, well-defined first phase reveals how a partner works before larger commitments. See also How to Choose a Website Development Company: A Practical Checklist and our Custom Software Development approach.

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